01 / PRIVACY
LAST UPDATED · AUGUST 5, 2026
Privacy, treated with the same discretion as every mandate.
This policy explains what we collect when you browse the site or contact the private office, why we use it, and the choices available to you.
9 SECTIONS · APPROX. 8 MIN
ON THIS PAGE
01
Scope and controller
This policy applies to information processed through the VELLUME website, our enquiry form and direct communications with the private office. VELLUME Private Estates determines the purposes and means of that processing for these activities.
Where a separate mandate or transaction document provides more specific privacy information, that document takes precedence for the processing it describes.
02
Information we collect
We may collect your name, email address, telephone number, preferred destination, property criteria, timing, budget indications and any context you choose to share. We also receive the contents of correspondence and records of our responses.
When you browse the website, technical information such as IP address, device type, browser, approximate location, referring page and interaction data may be generated by the hosting and security infrastructure.
03
How we use information
We use information to respond to enquiries, assess whether and how we can assist, arrange conversations, prepare or perform requested services, protect the website, maintain internal records and comply with applicable law.
We do not sell personal information. We do not use an enquiry to distribute it automatically to third parties.
04
Legal bases
Depending on the context, processing may be necessary to take steps at your request before a contract, to perform a mandate, to comply with a legal obligation, to pursue legitimate interests such as securing the site and managing enquiries, or to act on your consent.
Where consent is the applicable basis, it may be withdrawn at any time without affecting processing already carried out.
05
Sharing and transfers
Access is limited to authorised members of the private office and service providers that support hosting, secure communications, form delivery, professional advice and technical operations. Information may also be disclosed when required by law or needed to protect legal rights.
If data is processed outside the European Economic Area, we use an applicable transfer mechanism and appropriate safeguards. Property or mandate information is shared with counterparties only when the engagement permits or you authorise it.
06
Retention and security
Information is retained only for as long as needed for the purposes described, the relationship with you, and applicable legal, accounting or evidentiary requirements. Retention periods vary with the nature of the enquiry and any resulting mandate.
We use proportionate organisational and technical measures designed to protect information. No online system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the public form.
07
Cookies and analytics
The website may use essential technologies required for delivery, security and user preferences. Where optional analytics or similar technologies are enabled, they are handled according to the consent choices presented to you.
You can manage browser controls and, where available, the site’s consent interface. Disabling essential technologies may affect operation.
08
Your rights
Subject to applicable conditions, you may request access, rectification, erasure, restriction, portability, or object to certain processing. You may also withdraw consent where processing relies on it.
To exercise a right, contact office@vellume-estates.com. We may need to verify your identity. You may also lodge a complaint with the CNIL or another competent supervisory authority.
09
Contact and updates
We may update this policy when our services, technology or legal obligations change. The date above identifies the current version; material changes will be presented through an appropriate notice.
Privacy questions and requests can be sent to office@vellume-estates.com or addressed to the VELLUME Private Office in Paris.
A private question deserves a direct answer.
01 / PRIVACY
LAST UPDATED · AUGUST 5, 2026
Privacy, treated with the same discretion as every mandate.
This policy explains what we collect when you browse the site or contact the private office, why we use it, and the choices available to you.
9 SECTIONS · APPROX. 8 MIN
ON THIS PAGE
01
Scope and controller
This policy applies to information processed through the VELLUME website, our enquiry form and direct communications with the private office. VELLUME Private Estates determines the purposes and means of that processing for these activities.
Where a separate mandate or transaction document provides more specific privacy information, that document takes precedence for the processing it describes.
02
Information we collect
We may collect your name, email address, telephone number, preferred destination, property criteria, timing, budget indications and any context you choose to share. We also receive the contents of correspondence and records of our responses.
When you browse the website, technical information such as IP address, device type, browser, approximate location, referring page and interaction data may be generated by the hosting and security infrastructure.
03
How we use information
We use information to respond to enquiries, assess whether and how we can assist, arrange conversations, prepare or perform requested services, protect the website, maintain internal records and comply with applicable law.
We do not sell personal information. We do not use an enquiry to distribute it automatically to third parties.
04
Legal bases
Depending on the context, processing may be necessary to take steps at your request before a contract, to perform a mandate, to comply with a legal obligation, to pursue legitimate interests such as securing the site and managing enquiries, or to act on your consent.
Where consent is the applicable basis, it may be withdrawn at any time without affecting processing already carried out.
05
Sharing and transfers
Access is limited to authorised members of the private office and service providers that support hosting, secure communications, form delivery, professional advice and technical operations. Information may also be disclosed when required by law or needed to protect legal rights.
If data is processed outside the European Economic Area, we use an applicable transfer mechanism and appropriate safeguards. Property or mandate information is shared with counterparties only when the engagement permits or you authorise it.
06
Retention and security
Information is retained only for as long as needed for the purposes described, the relationship with you, and applicable legal, accounting or evidentiary requirements. Retention periods vary with the nature of the enquiry and any resulting mandate.
We use proportionate organisational and technical measures designed to protect information. No online system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the public form.
07
Cookies and analytics
The website may use essential technologies required for delivery, security and user preferences. Where optional analytics or similar technologies are enabled, they are handled according to the consent choices presented to you.
You can manage browser controls and, where available, the site’s consent interface. Disabling essential technologies may affect operation.
08
Your rights
Subject to applicable conditions, you may request access, rectification, erasure, restriction, portability, or object to certain processing. You may also withdraw consent where processing relies on it.
To exercise a right, contact office@vellume-estates.com. We may need to verify your identity. You may also lodge a complaint with the CNIL or another competent supervisory authority.
09
Contact and updates
We may update this policy when our services, technology or legal obligations change. The date above identifies the current version; material changes will be presented through an appropriate notice.
Privacy questions and requests can be sent to office@vellume-estates.com or addressed to the VELLUME Private Office in Paris.
A private question deserves a direct answer.
01 / PRIVACY
LAST UPDATED · AUGUST 5, 2026
Privacy, treated with the same discretion as every mandate.
This policy explains what we collect when you browse the site or contact the private office, why we use it, and the choices available to you.
9 SECTIONS · APPROX. 8 MIN
ON THIS PAGE
01
Scope and controller
This policy applies to information processed through the VELLUME website, our enquiry form and direct communications with the private office. VELLUME Private Estates determines the purposes and means of that processing for these activities.
Where a separate mandate or transaction document provides more specific privacy information, that document takes precedence for the processing it describes.
02
Information we collect
We may collect your name, email address, telephone number, preferred destination, property criteria, timing, budget indications and any context you choose to share. We also receive the contents of correspondence and records of our responses.
When you browse the website, technical information such as IP address, device type, browser, approximate location, referring page and interaction data may be generated by the hosting and security infrastructure.
03
How we use information
We use information to respond to enquiries, assess whether and how we can assist, arrange conversations, prepare or perform requested services, protect the website, maintain internal records and comply with applicable law.
We do not sell personal information. We do not use an enquiry to distribute it automatically to third parties.
04
Legal bases
Depending on the context, processing may be necessary to take steps at your request before a contract, to perform a mandate, to comply with a legal obligation, to pursue legitimate interests such as securing the site and managing enquiries, or to act on your consent.
Where consent is the applicable basis, it may be withdrawn at any time without affecting processing already carried out.
05
Sharing and transfers
Access is limited to authorised members of the private office and service providers that support hosting, secure communications, form delivery, professional advice and technical operations. Information may also be disclosed when required by law or needed to protect legal rights.
If data is processed outside the European Economic Area, we use an applicable transfer mechanism and appropriate safeguards. Property or mandate information is shared with counterparties only when the engagement permits or you authorise it.
06
Retention and security
Information is retained only for as long as needed for the purposes described, the relationship with you, and applicable legal, accounting or evidentiary requirements. Retention periods vary with the nature of the enquiry and any resulting mandate.
We use proportionate organisational and technical measures designed to protect information. No online system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the public form.
07
Cookies and analytics
The website may use essential technologies required for delivery, security and user preferences. Where optional analytics or similar technologies are enabled, they are handled according to the consent choices presented to you.
You can manage browser controls and, where available, the site’s consent interface. Disabling essential technologies may affect operation.
08
Your rights
Subject to applicable conditions, you may request access, rectification, erasure, restriction, portability, or object to certain processing. You may also withdraw consent where processing relies on it.
To exercise a right, contact office@vellume-estates.com. We may need to verify your identity. You may also lodge a complaint with the CNIL or another competent supervisory authority.
09
Contact and updates
We may update this policy when our services, technology or legal obligations change. The date above identifies the current version; material changes will be presented through an appropriate notice.
Privacy questions and requests can be sent to office@vellume-estates.com or addressed to the VELLUME Private Office in Paris.
A private question deserves a direct answer.